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Each corrective and preventive action (CAPA) investigation should start with a strategy meeting. The lead investigator, who is typically the head of quality assurance, must determine whether the meeting should be formal or informal and what it should accomplish. The lead investigator also must decide who should participate. To maximize an investigation’s effectiveness, the company should gather everyone who understands the situation, including both high-level experts and frontline staff. Participants might include individuals from engineering, R&D, laboratory, production or QA. Certainly, the type of incident or deviation will help dictate attendance.